Frequently Asked Questions

TrésorXpédition is a platform for outdoor digital treasure hunts. You explore real locations while solving puzzles on your smartphone. It's a perfect activity for families, team building, or tourism.

It's simple! Create a free account, choose a treasure hunt from our catalog, then go to the location with your smartphone. The app will guide you from step to step with puzzles to solve.

Participating in treasure hunts is completely free for players! You can explore all available hunts at no cost.

Duration varies by hunt, typically between 30 minutes and 2 hours. Each hunt displays an estimated duration before you start. Plan a bit more time to fully enjoy the experience!

You need a smartphone with internet connection, sufficient battery (we recommend at least 50%), and good walking shoes. Some hunts can last several hours.

You can play alone or in a team, it's up to you! Treasure hunts are designed to be played by one person, but it's often more fun with others.

Each hunt has an estimated duration. Once started, the hunt must be completed in one go - you cannot pause and resume later. Make sure you have enough time before starting!

You have a maximum of 5 attempts per step to enter the correct code. If you don't succeed after 5 tries, you automatically move to the next step. There are no additional hints available, so observe carefully and think!

Absolutely. We comply with GDPR and protect your personal data. You can consult our privacy policy and exercise your rights (access, deletion, export) from your profile.

An internet connection is required to validate codes and move to the next steps. However, puzzles are displayed offline once loaded.

It depends on each hunt. Creators indicate the accessibility level. Check the hunt description before starting.

You can reach us via the contact form on our website or by email. Our team typically responds within 24 hours on business days.