Question 1

What is TresorXpedition?

Accepted Answer

TresorXpedition is a platform for outdoor digital treasure hunts. You explore real locations while solving puzzles on your smartphone. It's a perfect activity for families, team building, or tourism.

Question 2

How do I participate in a treasure hunt?

Accepted Answer

It's simple! Create a free account, choose a treasure hunt from our catalog, then go to the location with your smartphone. The app will guide you from step to step with puzzles to solve.

Question 3

Are the treasure hunts paid?

Accepted Answer

Participating in treasure hunts is completely free for players! You can explore all available hunts at no cost.

Question 4

How long does a treasure hunt last?

Accepted Answer

Duration varies by hunt, typically between 30 minutes and 2 hours. Each hunt displays an estimated duration before you start. Plan a bit more time to fully enjoy the experience!

Question 5

What do I need to participate?

Accepted Answer

You need a smartphone with internet connection, sufficient battery (we recommend at least 50%), and good walking shoes. Some hunts can last several hours.

Question 6

Can I play alone or do I need a team?

Accepted Answer

You can play alone or in a team, it's up to you! Treasure hunts are designed to be played by one person, but it's often more fun with others.

Question 7

Is there a time limit to complete a hunt?

Accepted Answer

Each hunt has an estimated duration. Once started, the hunt must be completed in one go - you cannot pause and resume later. Make sure you have enough time before starting!

Question 8

What if I'm stuck on a puzzle?

Accepted Answer

You have a maximum of 5 attempts per step to enter the correct code. If you don't succeed after 5 tries, you automatically move to the next step. There are no additional hints available, so observe carefully and think!

Question 9

How do I create my own treasure hunt?

Accepted Answer

To create a treasure hunt, you need to subscribe to one of our plans. Once subscribed, you get access to our intuitive and easy-to-use creation interface to define your steps, puzzles and hints. You can add photos, maps and fully customize the experience.

Question 10

What is the pricing model for creators?

Accepted Answer

We offer advantageous subscriptions based on your total annual participation volume. The more participants you have, the better the value! Check our Pricing page to discover our different plans suited for individuals, businesses and municipalities.

Question 11

Is my data protected?

Accepted Answer

Absolutely. We comply with GDPR and protect your personal data. You can consult our privacy policy and exercise your rights (access, deletion, export) from your profile.

Question 12

Can I play without internet connection?

Accepted Answer

An internet connection is required to validate codes and move to the next steps. However, puzzles are displayed offline once loaded.

Question 13

Are the hunts accessible to people with reduced mobility?

Accepted Answer

It depends on each hunt. Creators indicate the accessibility level. Check the hunt description before starting.

Question 14

How do I contact support if I have a problem?

Accepted Answer

You can reach us via the contact form on our website or by email. Our team typically responds within 24 hours on business days.

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Frequently Asked
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General Questions

Hunt Participation

Creating Hunts

Technical Questions

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Frequently AskedQuestions

General Questions

Hunt Participation

Creating Hunts

Technical Questions

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Frequently AskedQuestions

General Questions

Hunt Participation

Creating Hunts

Technical Questions

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Frequently Asked
Questions

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